Shipping policy

Thank you for shopping with us. Every order is carefully checked, packed, and prepared with attention to detail before being shipped.

Processing Time

 Orders are processed within 1–3 business days.
 Personalized and customized products may require additional preparation time depending on the order requirements.

Shipping Within UAE

 We ship across all Emirates within the United Arab Emirates.
 Standard delivery typically takes 1–5 business days after dispatch.

Shipping Charges

 Flat-rate shipping of AED 15 is available across the UAE.
 Free shipping is offered on all orders above AED 100.

Founder Delivery (Abu Dhabi Only)

Want a more personal touch?

Customers in Abu Dhabi, UAE can choose our exclusive Founder Delivery Service for an additional AED 20.

With this option, your order will be:

 Personally packed by the founder, Ifrah.
 Personally delivered by the founder whenever possible.
 Handed directly to you with extra care and appreciation for your support.

This service is available exclusively within Abu Dhabi and is subject to scheduling and location availability.

Delivery Delays

While we aim to deliver all orders promptly, delivery times may occasionally be affected by public holidays, weather conditions, courier delays, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure that all shipping details are entered correctly at checkout. We cannot be held responsible for delays or failed deliveries due to incorrect addresses or contact information.

Contact Us

For any shipping-related inquiries, please contact us on WhatsApp:

+971 58 943 8184

Thank you for supporting a small business. Every order means the world to us.