Privacy policy
Last Updated: June 2026
At Ifrah Little - Cute Gifts & Stationery, we value your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order, contact us, or subscribe to our updates, we may collect:
Name
Email address
Phone number
Shipping and billing address
Order and customization details
Payment information (processed securely through third-party payment providers)
How We Use Your Information
We use your information to:
Process and fulfill orders
Personalize products according to your requests
Communicate regarding orders and customer support
Improve our products and services
Send updates or promotions (only if you choose to receive them)
Information Sharing
We do not sell, rent, or trade your personal information. Your information may only be shared with trusted service providers who help us process payments, deliver orders, or operate our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
Cookies
Our website may use cookies to improve your browsing experience, analyze website traffic, and remember your preferences.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through our website contact form or email address.
[9:46 am, 17/06/2026] Ifrah Naseer: Refund & Return Policy
Customer satisfaction is important to us. Every product is carefully designed, created, and quality-checked before it is shipped.
Customized Products
As most of our products are handmade and personalized specifically for each customer, we do not offer refunds, returns, or exchanges on customized items.
Each item is individually inspected before dispatch to ensure it meets our quality standards.
Pens & Highlighters
The only exception to our no-refund policy applies to pens and highlighters.
If you receive a pen or highlighter that is not working or has a dried nib, please contact us within 48 hours of receiving your order. To process your refund request, you must send a clear video showing the issue via WhatsApp to:
+971 58 943 8184
Once the issue has been verified, a refund will be issued for the affected item.
Damaged or Incorrect Orders
If you receive the wrong item, please contact us immediately with photos and order details so we can assist you.
Contact Us
For any questions regarding your order, please contact us via WhatsApp at +971 58 943 8184.